na INLIS000000000018350 20200227001304 200227||||||||| | ||| |||| ||ind|| 9798712013 010-0220018350 ind 647.945 980 1 647.945 980 1 YUT h Yoeti, Oka A. Hotel customer service Printing 4 Jakarta Perca 2003 xvi, 109 hal. : ilus. 21 cm. HOATEL - PELAYANAN