00780 2200277 4500001002100000005001500021035002000036008004100056020002200097041000800119082000800127084001400135100001800149700001800167700001700185245011800202260004400320300003700364650001100401990001500412990001500427990001500442990001500457990001500472990001500487INLIS00000000000253520210528081330 a0010-0220002535210528 | | ind  a978-979-061-224-2 aind a650 a650 FAR t0 aFarida Jasfar0 aLaila Febrina0 aDedy A.Halim1 aTeori dan aplikasi sembilan kunci keberhasilan bisnis jasa : sumber daya manusia, inovasi, dan kepuasan pelanggan aJakarta Selatan :bSalemba Empat,c2012 axiv, 160 hlm. :bilus. ;c24 cm. 4aBISNIS a2012111086 a2012111087 a2012111088 a2012110027 a2012110028 a2012110029